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Hotel Announcement

1 October 2021

 

Dear Valued Guest,

 

Thank you for choosing Hyatt Regency Bangkok Sukhumvit for your stay.

 

In light of recent COVID-19 developments, Hyatt Regency Bangkok Sukhumvit is following the recommended procedures and protocols of Thailand's local health authority.

 

Restaurant Operations

  1. Market Café: Open for dine-in up to maximum 50% capacity for breakfast, lunch, afternoon tea and dinner. Due to limited capacity, we recommend you to make advance booking when choosing to dine in the restaurant to avoid disappointment.

 

For dine in, the Breakfast which is cooked A-la-Minute of your choices opens from 7:00 AM -10:30 AM (Mondays to Fridays) and 7:00 AM – 11:00 AM (Saturdays and Sundays and Public Holidays). Lunch including All-You-Can-Eat Seafood is available from 12:00 Noon – 2:30 PM. Michelin-starred inspired Afternoon Tea and Dinner at Market Café by Khao are available daily from 2:00 PM – 5:00 PM and from 5:00 PM – 9:00 PM (Last order at 8:30 PM) respectively. Market Café All-You-Can-Eat Seafood is available upon request.

 

  1. Lobby Lounge X Tin Café: The Lobby Lounge operates from 7:00 AM – 6:00 PM offering coffee, tea, refreshing beverages and light snacks. Tin Café at The Lobby Lounge operates from 10:00 AM – 6:00 PM offering a variety of bubble tea and specialty croissants.

 

  1. Spectrum Lounge & Bar: The restaurant on 29th floor will open every Thursday, Friday and Saturday from 5:00 PM – 9:00 PM (Last order at 8:30 PM).

 

Please be advised that alcohol sales and consumption are not allowed in all restaurants.

 

Regency Club Lounge

Regency Club Lounge services on 27th floor operating hours are from 10:00 AM to 8:00 PM daily.

Following the social distancing protocols, the services hours for food & non-alcoholic beverages are available with below time slots.

  1. The afternoon appetizers and snacks is available from 1:00 PM – 2:30 PM OR 2:30 PM – 4:00 PM

  2. The evening happy hours is available from 5:30 PM to 6:30 PM OR 6:30 PM – 7:30 PM

 

Please book the time slot in advance as the space is subject to availability.

 

Alcoholic Beverage: Regency Club and Suite Guests can choose between a bottle of wine (red/white/sparkling) OR 4 cans of beer to be served in your room in the afternoon before evening happy hours. If you have not done so during the reservation process, please share your beverage preference with the Front Desk/Regency Club team the day before.

 

Recreation Facilities

The swimming pool and StayFit gym are available for in-resident guests from 6:00 AM – 8:00 PM daily. To comply with the strict social distancing protocols, two rooms or a maximum of 6 persons are allowed to use the swimming pool at one time for one hour while two rooms or a maximum of 4 persons are allowed to use the gym at one time for one hour. We would appreciate your kind co-operation to book your swimming pool and/or gym slot through Guest Services at extension ‘0’ in advance. In the best interest of everyone, please only schedule a maximum of two consecutive days in advance.

 

The safety and wellbeing of our guests and colleagues are always our top priority. Please be assured that we remain committed to upholding the highest standards of cleanliness and want you to feel at ease.

 

Please note that all our associates are wearing face masks as a preventive measure for your protection and theirs. The Bangkok Metropolitan Administration issued an order requiring people to always wear a face mask when in public areas, restaurants, and other hotel facilities. Guests are strongly encouraged to practice social distancing at least 1.5 meters, wash their hands with soap and running water, and practice sanitary cough etiquette.

 

We apologize for any inconvenience this may cause and we are grateful for your co-operation to follow the recommended procedures and protocols to ensure the safety and wellbeing of everyone in the hotel.

 

For further assistance, please do not hesitate to contact our Guest Services at extension ‘0’.

Sincerely, 

Management Team