GUESTS SERVICES

AIRLINE RESERVATION ASSISTANCE

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Our Concierge will be pleased to handle any international or domestic airline reservations for you. Please contact Concierge Desk for assistance.

AIRPORT TRANSFER

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For transfers to Suvarnabhumi International Airport or Don Mueang International Airport, please contact our Concierge Desk for assistance.

BABY COTS AND CRIBS

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Baby cots/cribs are available on request, please contact Guest Services.

BREAKFAST SERVICE

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Market Café on the 4th floor offers a choice of an international buffet breakfast or à la carte breakfast menu.
 

Market Café is open from 6:00 AM – 10:30 AM daily.
 

Room Service also offers a breakfast menu that is available 24 hours a day.

BUSINESS SERVICES

High-speed Internet, Photocopying and Printing are available at Front Desk on the Lobby level.

CATERING

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Our Events Team will be pleased to assist on any social event or conference inquiry.

COURIER SERVICE

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A worldwide courier service is available, please contact Concierge Desk for assistance.

CHECK-OUT

Check-out time is Noon and is available through the Front Desk.

CREDIT CARDS

We accept all major credit cards: American Express, Diners Club, Visa, MasterCard, JCB and Union Pay. Electronic Payments: Alipay and WeChat Pay.

CURRENCY EXCHANGE

Major foreign exchange currencies may be exchanged any time during your stay at the Front Desk.

DRESS CODE

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Smart casual wear is required within the hotel premises.
Bathrobe and slippers are only allowed in Poolside areas.
For more details, please contact Guest Services.

DRINKING WATER

Complimentary bottles of drinking water are available in your room with daily replenishment. We would not recommend tap water for drinking.

ELECTRICITY

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The local voltage is 220 volts A.C. Please contact Guest Services for universal adaptors or transformers.

EMERGENCY

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In case of an emergency, please dial “5555” or press the emergency button on the bedside phone,
 

In an emergency, an announcement will be made in English and Thai languages throughout the hotel. Please follow the directions of hotel employees and
refer to the evacuation plan near your room entrance.

FITNESS CENTRE

The StayFit Fitness Centre, located on the 6th floor, is fully equipped with cardiovascular, strength and weight training equipment.
 

Open 24 hours daily for hotel guests.

GOLF COURSES

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Please contact our Concierge for more information and advance booking for tee-off times.

ICE SUPPLY

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Please contact Guest Services for ice delivery at any time.

INTERNET ACCESS

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Broadband wireless Internet access is available throughout the hotel. Please contact Guest Services for assistance.

LAUNDRY SERVICE

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Laundry service is available from 7:00 AM - 7:00 PM for your laundry, dry cleaning and pressing needs.
 

Please contact Guest Services for assistance. Iron and ironing board are available in all guestrooms.

LIMOUSINE SERVICE

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Limousine service is available 24 hours a day. Please contact our Concierge for reservation and further information.

MAIL/PARCEL SERVICE

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Our Concierge will be happy to assist with mailing, parcel packing, parcel dispatch and/or shipping services to any destination.

MEDICAL SERVICE

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A doctor is on call 24 hours a day for emergency cases.
Please contact Guest Services for assistance.

PILLOW MENU

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For your utmost bedtime comfort, a selection of pillows is available. Learn more from the pillow menu or contact Guest Services.

RESTAURANT RESERVATIONS

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Please contact Guest Services for assistance in making reservation at any of our restaurants.

IN-ROOM DINING

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In-Room Dining is available 24 hours a day. The In-Room Dining Menu features popular Western and Thai dishes.

SAFETY DEPOSIT BOXES

For your convenience, your room is equipped with a personal safe deposit box. Please secure your valuable items in the safe deposit box at all times during your stay.

SECURITY

Hyatt Regency Bangkok Sukhumvit is patrolled 24 hours a day by our security staff.

SHOE SHINE SERVICE

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Please contact our Guest Services.

SWIMMING POOL

The 1.2 meter (3.9ft) free-form swimming pool is located on the 6th floor and is open daily from 6:00 AM - 10:00 PM. Towels are provided at poolside. Please wear slippers and a robe over your swimming attire when walking to and from the pool.